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Banking | MoheganSunCard

For no-hassle deposits and lightning-fast withdrawals, get your hands on a MoheganSunCard.

We’ve taken the prepaid card concept and made it even better. Much like a prepaid card, you can use your MoheganSunCard to shop anywhere Discover® is accepted, just like a regular credit card — online and offline. And when you win money playing online slots and table games, you can use your card to get paid.

Using your MoheganSunCard for depositing and withdrawing is easy. Just load your MoheganSunCard using your Visa, MasterCard, Discover Card, or bank account. Once you’ve got money on your card, you can use it to deposit to your MoheganSunCasino.com account.

When it’s time to withdraw your winnings, you can move funds from your MoheganSunCasino.com account back to your MoheganSunCard effortlessly.

There’s no other card like it and once you use it, you’ll love it.

Benefits of using the MoheganSunCard:

  • High transaction success rate – Not all banks are set up to support deposits and withdrawals for iGaming. But with the MoheganSunCard, you don’t have to worry.
  • No credit limit and no end-of-month surprises – it’s a prepaid card, so your limit is determined by your card balance.
  • No credit check – We only need a few pieces of information to get you set up with a MoheganSunCard.
  • Shop online and off – You can use your MoheganSunCard anywhere Discover® is accepted.
  • Withdraw at ATMs on the PULSE® and NYCE networks – Use it at thousands of ATMs.

The MoheganSunCard is issued by Sutton Bank MEMBER FDIC pursuant to a license from Discover Network.  Discover and the Discover acceptance marks are service marks used by Sutton Bank under license from Discover Financial Services.

Frequently Asked Questions

What is the MoheganSunCard?

The MoheganSunCard is the safe, secure, and fast way to get money into your online casino account at MoheganSunCasino.com. And when you win, you can withdraw your winnings just as safely and securely — and as quickly.

How do I sign up for the MoheganSunCard online?

  1. Sign in to your account at MoheganSunCasino.com.
  2. Head to the Cashier.
  3. Look for MoheganSunCard.
  4. Click Add New.

We’ll ask you for a few pieces of info, including your date of birth, home address, and Social Security Number. Simply read and agree to the Terms & Conditions, review your info, and click Enroll.

You’ll receive your MoheganSunCard in about 14 days. As soon as your account is registered, you can add money using a credit card or debit card.

Can I sign up for the MoheganSunCard in person?

Absolutely. If you’re in Atlantic City, head over to the Casino Cage at Resorts Casino Hotel. Be sure to bring your photo identification.

How do I fund my MoheganSunCard with eCheck?

  1. Log into your MoheganSunCasino.com account.
  2. Click Cashier.
  3. Choose eCheck.
  4. Enter your sate and Driver’s License number.
  5. Enter your bank routing and account numbers.
  6. Enter the amount you’d like to add to your MoheganSunCard.
  7. Read the disclosure message and click Authorize.
  8. Review your details and enter the last 4 digits of your Social Security Number to confirm that everything looks good.
  9. Click Authorize.
  10. To speed up future eCheck deposits, you can save your account information.

Important:  Please note, the address on the Bank Card you are using to fund needs to be the same as the address on file with your MoheganSunCard account. Fees may apply to this funding transaction, for details please see the Terms & Conditions.

How do I add money to my MoheganSunCard with a credit or debit card?

  1. Log into your MoheganSunCasino.com account.
  2. Click Cashier.
  3. Choose MoheganSunCard.
  4. Enter your credit or debit card number, security code, and expiry info.
  5. Enter your deposit amount.
  6. Click Add Funds.
  7. Verify the info on screen.
  8. Click Fund My Account.

Make sure the address associated with your debit or credit card matches the address tied to your MoheganSunCard. Please keep in mind that fees may apply to your payment method. See Terms & Conditions for all the info.

I tried to deposit with my credit or debit card, but it was declined. What’s the deal?

Double-check that the address on your MoheganSunCard matches that of your banking info. If everything checks out and you’re still having problems, contact [email protected].

Can I deposit using a credit or debit card on a set schedule?

No. For your security and to protect your personal and financial info, you must manually initiate each credit or debit card deposit.

How do I move money to or from my bank account?

It’s easy to do, but you’ll need to set everything up first. Here’s how:

  1. Log in to Resorts.mycardplace.com.
  2. Click Load Funds.
  3. Click My Bank Accounts.
  4. Click Bank to Card Account.
  5. Enter your banking details.
  6. Accept the Terms & Conditions.
  7. Click Register.

As soon as you’re done, we’ll deposit two very small payments to your bank account. You should see them in your account within a few business days. Just verify the amounts with us and you’ll be good to go.

I've set up my bank account. How do I transfer funds?

  1. Log into Resorts.mycardplace.com.
  2. Click Load Funds.
  3. Click My Bank Accounts.
  4. Click Bank to Card Account.
  5. Enter your account details, plus the amount you'd like to transfer.
  6. Set the frequency for transferring your money.
  7. Click Transfer.

Heads up: It could take as many as 7 business days for your first transfer to arrive. Subsequent scheduled transfers should arrive within 5 business days from the scheduled date.

How do I move funds from my MoheganSunCard to my MoheganSunCasino.com account?

  1. Log in to your MoheganSunCasino.com account.
  2. Click Cashier.
  3. Choose MoheganSunCard.
  4. Click Deposit.
  5. Enter the amount you'd like to transfer.
  6. Click Continue.

Remember, you can only transfer as much as the balance remaining on your MoheganSunCard.

How do I transfer funds from my MoheganSunCasino.com account to my MoheganSunCard?

  1. Log into your MoheganSunCasino.com account.
  2. Click Cashier.
  3. Choose MoheganSunCard.
  4. Click Withdraw.
  5. Enter the amount you'd like to transfer.
  6. Click Continue.

Are there any monthly fees to worry about?

No. However, we recommend reading the Terms & Conditions for any additional fees associated with using your card.

Can my MoheganSunCard be sent to a PO Box?

Sorry, but we can only mail your MoheganSunCard to a physical address.

What's my PIN?

Your PIN is the last 4 digits of your Social Security Number. You can change this anytime — over the phone or online.

How do I change my PIN over the phone?

Call 1-877-220-3988, enter your card number, press 4, and follow the voice prompts.

How do I change my PIN online?

Log in to Resorts.mycardplace.com.
Look for the Additional Services tab.
Click Change PIN.
Enter your current PIN and then a new PIN.
Click Change PIN.

I forgot my password. How do I get a new one?

Go to Resorts.mycardplace.com and click the Forgot Your Password link. You’ll find it directly below the Login button.

How do I change my password?

If you already know your password:

  1. Log in to Resorts.mycardplace.com.
  2. Go to the Additional Services tab.
  3. Click Change Password/Secret Question.
  4. Enter your current password and then a new one.
  5. Click Change Password.

How do I update my address and other personal info?

We’ll need proof of your new address, first. Simply scan one of the following documents and send it to [email protected] or fax it to 702-851-4755:

  • Driver's License or equivalent state-issued photo ID 
  • Utility bill
  • Pay stub

Please make sure the scanned document includes your full name and your new address.

My MoheganSunCard was lost or stolen. What should I do?

Please call 877-220-3988 or email [email protected] ASAP. We’ll close your account immediately and ship you out a new card. There might be a fee associated with your replacement card, so please check the Cardholder Fee Schedule for the exact replacement card fee. We also recommend reviewing the Terms & Conditions at Resorts.mycardplace.com to see what you’re liable for should your card be lost or stolen.

How do I find out my current MoheganSunCard balance?

You can check your balance 24/7 at Resorts.mycardplace.com or by calling 1-877-220-3988. Don’t forget, you can also receive free balance alerts by email or text.

I don't agree with my available balance. What now?

First, we recommend reviewing all recent transactions at Resorts.mycardplace.com. Remember, pending transactions and authorizations might not show up right away. If something still doesn’t add up, contact [email protected] for help.

This MoheganSunCard is issued by Sutton Bank MEMBER FDIC pursuant to a license from Discover Network.  Discover and the Discover acceptance marks are service marks used by Sutton Bank under license from Discover Financial Services.

For no-hassle deposits and lightning-fast withdrawals, get your hands on a MoheganSunCard.

We’ve taken the prepaid card concept and made it even better. Much like a prepaid card, you can use your MoheganSunCard to shop anywhere Discover® is accepted, just like a regular credit card — online and offline. And when you win money playing online slots and table games, you can use your card to get paid.

Using your MoheganSunCard for depositing and withdrawing is easy. Just load your MoheganSunCard using your Visa, MasterCard, Discover Card, or bank account. Once you’ve got money on your card, you can use it to deposit to your MoheganSunCasino.com account.

When it’s time to withdraw your winnings, you can move funds from your MoheganSunCasino.com account back to your MoheganSunCard effortlessly.

There’s no other card like it and once you use it, you’ll love it.


Benefits of using the MoheganSunCard:

·         High transaction success rate – Not all banks are set up to support deposits and withdrawals for iGaming. But with the MoheganSunCard, you don’t have to worry.

·         No credit limit and no end-of-month surprises – it’s a prepaid card, so your limit is determined by your card balance.

·         No credit check – We only need a few pieces of information to get you set up with a MoheganSunCard.

·         Shop online and off – You can use your MoheganSunCard anywhere Discover® is accepted.

·         Withdraw at ATMs on the PULSE® and NYCE networks – Use it at thousands of ATMs.

The MoheganSunCard is issued by Sutton Bank MEMBER FDIC pursuant to a license from Discover Network.  Discover and the Discover acceptance marks are service marks used by Sutton Bank under license from Discover Financial Services. 

 

Frequently Asked Questions

What is the MoheganSunCard?

The MoheganSunCard is the safe, secure, and fast way to get money into your online casino account at MoheganSunCasino.com. And when you win, you can withdraw your winnings just as safely and securely — and as quickly.


How do I sign up for the MoheganSunCard online?

1) Sign in to your account at MoheganSunCasino.com.
2) Head to the Cashier.
3) Look for MoheganSunCard.
4) Click Add New.

We’ll ask you for a few pieces of info, including your date of birth, home address, and Social Security Number. Simply read and agree to the Terms & Conditions, review your info, and click Enroll.

You’ll receive your MoheganSunCard in about 14 days. As soon as your account is registered, you can add money using a credit card or debit card.

Can I sign up for the MoheganSunCard in person?

Absolutely. If you’re in Atlantic City, head over to the Casino Cage at Resorts Casino Hotel. Be sure to bring your photo identification.

How do I add money to my MoheganSunCard with a credit or debit card?

1) Log into your MoheganSunCasino.com account.
2) Click Cashier.
3) Choose MoheganSunCard.
4) Enter your credit or debit card number, security code, and expiry info.
5) Enter your deposit amount.
6) Click Add Funds.
7) Verify the info on screen.
8) Click Fund My Account.

Make sure the address associated with your debit or credit card matches the address tied to your MoheganSunCard. Please keep in mind that fees may apply to your payment method. See Terms & Conditions for all the info.

I tried to deposit with my credit or debit card, but it was declined. What’s the deal?

Double-check that the address on your MoheganSunCard matches that of your banking info. If everything checks out and you’re still having problems, contact [email protected].

Can I deposit using a credit or debit card on a set schedule?


No. For your security and to protect your personal and financial info, you must manually initiate each credit or debit card deposit.

How do I move money to or from my bank account?

It’s easy to do, but you’ll need to set everything up first. Here’s how:

1) Log in to Resorts.mycardplace.com.
2) Click Load Funds.
3) Click My Bank Accounts.
4) Click Bank to Card Account.
5) Enter your banking details.
6) Accept the Terms & Conditions.
7) Click Register.

As soon as you’re done, we’ll deposit two very small payments to your bank account. You should see them in your account within a few business days. Just verify the amounts with us and you’ll be good to go.

I've set up my bank account. How do I transfer funds?

1) Log into Resorts.mycardplace.com.
2) Click Load Funds.
3) Click My Bank Accounts.
4) Click Bank to Card Account.
5) Enter your account details, plus the amount you'd like to transfer.
6) Set the frequency for transferring your money.
7) Click Transfer.

Heads up: It could take as many as 7 business days for your first transfer to arrive. Subsequent scheduled transfers should arrive within 5 business days from the scheduled date.

How do I move funds from my MoheganSunCard to my MoheganSunCasino.com account?

1) Log in to your MoheganSunCasino.com account.
2) Click Cashier.
3) Choose MoheganSunCard.
4) Click Deposit.
5) Enter the amount you'd like to transfer.
6) Click Continue.

Remember, you can only transfer as much as the balance remaining on your MoheganSunCard.

How do I transfer funds from my MoheganSunCasino.com account to my MoheganSunCard?

1) Log into your MoheganSunCasino.com account.
2) Click Cashier.
3) Choose MoheganSunCard.
4) Click Withdraw.
5) Enter the amount you'd like to transfer.
6) Click Continue.

Are there any monthly fees to worry about?

No. However, we recommend reading the Terms & Conditions for any additional fees associated with using your card.

Can my MoheganSunCard be sent to a PO Box?

Sorry, but we can only mail your MoheganSunCard to a physical address.

What's my PIN?

Your PIN is the last 4 digits of your Social Security Number. You can change this anytime — over the phone or online.

How do I change my PIN over the phone?

Call 1-877-220-3988, enter your card number, press 4, and follow the voice prompts.

How do I change my PIN online?

1)     Log in to Resorts.mycardplace.com.
2)     Look for the Additional Services tab.
3)     Click Change PIN.
4)     Enter your current PIN and then a new PIN.
5)     Click Change PIN.

I forgot my password. How do I get a new one?

Go to Resorts.mycardplace.com and click the Forgot Your Password link. You’ll find it directly below the Login button.

How do I change my password?

If you already know your password:
1) Log in to Resorts.mycardplace.com.
2) Go to the Additional Services tab.
3) Click Change Password/Secret Question.
4) Enter your current password and then a new one.
5) Click Change Password.

How do I update my address and other personal info?

We’ll need proof of your new address, first. Simply scan one of the following documents and send it to [email protected] or fax it to 702-851-4755:

·         Driver's License or equivalent state-issued photo ID 

·         Utility bill

·         Pay stub

Please make sure the scanned document includes your full name and your new address.

My MoheganSunCard was lost or stolen. What should I do?

Please call 877-220-3988 or email [email protected] ASAP. We’ll close your account immediately and ship you out a new card. There might be a fee associated with your replacement card, so please check the Cardholder Fee Schedule for the exact replacement card fee. We also recommend reviewing the Terms & Conditions at Resorts.mycardplace.com to see what you’re liable for should your card be lost or stolen.

How do I find out my current MoheganSunCard balance?

You can check your balance 24/7 at Resorts.mycardplace.com or by calling 1-877-220-3988. Don’t forget, you can also receive free balance alerts by email or text.

I don't agree with my available balance. What now?

First, we recommend reviewing all recent transactions at Resorts.mycardplace.com. Remember, pending transactions and authorizations might not show up right away. If something still doesn’t add up, contact [email protected] for help.

This MoheganSunCard is issued by Sutton Bank MEMBER FDIC pursuant to a license from Discover Network.  Discover and the Discover acceptance marks are service marks used by Sutton Bank under license from Discover Financial Services.

 

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