Strong Authentication

MORE FUN, MORE PEACE OF MIND WITH STRONG AUTHENTICATION

We want to help you keep your account secure. That's why we included Strong Authentication as an extra security feature.  As soon as you turn on Strong Authentication, your account will have an extra layer of protection. Each time you log in to MoheganSunCasino.com with your email and password, we’ll text you a 4-digit code. Enter the code and you’re in. 

Why use Strong Authentication? 
While you might have a strong password, if someone guesses it, they can get into your account. That’s true of any account — not just your MoheganSunCasino.com account. But with Strong Authentication, anyone guessing your password won’t be able to log in without also knowing the code. And because we text you a new code each time you log in, they won’t be able to get in without having access to your phone and text messages. 

Below are the steps to turn on Strong Authentication on your MoheganSunCasino.com account.
1. Log into your MoheganSunCasino.com account
2. Go to My Account > Login Details and choose Strong Authentication at the top.
3. Click the button next to Use Strong Authentication
4. Enter your mobile number in the Mobile Number field and click Continue.

5. You will get a text message to your mobile number with a 4-digit code.
6. Enter the 4-digit code into the field and click Continue

7. You will receive a confirmation about adding Strong Authentication. Click Continue


8. Your Strong Authentication settings have been successfully changed.  Strong Authentication is now turned on.
You will now be prompted to enter a 4-digit code when logging into your MoheganSunCasino.com account.


*Below are the terms and conditions for using the Mohegan2Factor SMS messaging for 2 Factor Authentication. 

  1. MoheganSunCasino.com is required to mandate 2 factor authentication for all users logging into our site and apps. You will only receive messages with codes used to log into your account. Messages will only be sent at time of login on your device. Optional SMS Messaging through the Mohegan2Factor program is the recommended option. You will also be able to contact our player support team to login via phone call.
  2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected]
  4. Carriers are not liable for delayed or undelivered messages
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive a message at login minimum every 13 days. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: https://www.mohegansuncasino.com/signup/privacy-policy/
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