Resorts Digital Gaming, LLC (“Resorts^©”), through Internet gaming operator, SG Gaming, Inc. (“Scientific Games©”), offers online gaming products and services under the brands Resorts Casino^© and Mohegan Sun Casino^© (“Mohegan^©”) which can be found at www.ResortsCasino.com^© and www.Mohegansuncasino.com^© (individually referred to as a “Website” and together referred to as the “Websites”). Unless the context indicates otherwise, Resorts^©, Scientific Games^© and Mohegan^© are hereinafter referred to collectively as the “Company,” “We,” “Us” or “Our.”

At ResortsCasino.com^© and Mohegansuncasino.com^©, We want You (hereinafter referred to as “You” or “Your” or the “User”) to have a great time playing online casino games. But our top goal is bigger than that. From the second You open an Account to the moment You get Your hands on Your winnings, our number one priority is to make sure You're playing safely and responsibly. Here's what We do to make that happen:

• Educate our team members to recognize problem gambling and give them the resources to help.
• Provide information and assistance to our players.
• Participate in programs and initiatives to increase problem gambling awareness.
• Prevent underage gambling.
• Collect and analyze data that may be indicative of potential problem gambling behaviors.

Gambling problem? Call for help.

If you have a gambling problem or know someone who needs help, please call 1-800-Gambler

Not ready to chat? Check out the links below covering these subjects:

• Practical tips to stay within safe limits
• Gambling myths
• Risks associated with gambling
• Signs of a gambling problem and how to get help

Council on Compulsive Gaming - New Jersey

The National Council on Problem Gambling

Self Imposed Responsible Gaming Limits

Please see the “Player Protection” link, accessible at the bottom of the main page on each of the Websites for self-imposed responsible gaming limit options, so that You can keep in the action while staying responsible!  You may set the following limits on each of our Websites on a daily/weekly/monthly basis:

• Deposit
• Session Time Limit
• Spend Limit

LIMITS MUST BE SET SEPARATELY FOR EACH WEBSITE ON WHICH YOU MAINTAIN AN ACCOUNT.  Any decrease to the limits on a Website will become effective immediately on that Website.  Any increase to the limits on a Website will become effective after the time period of the previous limit on that Website has expired.  Please contact customer support if You feel a limit has not been updated appropriately.

Self-Exclusion

You also have the right to place Yourself in the New Jersey Casino Self-Exclusion Program which gives You the option to be placed on the self-exclusion list maintained by the Division (“Division’s Self-Exclusion List”) and will preclude You from engaging in Internet gaming anywhere in the State of New Jersey. Further information is available at The Division’s website at https://www.njoag.gov/about/divisions-and-offices/division-of-gaming-enforcement-home/self-exclusion-program/

Stay safe when You play with us

Your privacy and protection are important to us. Here are some tips and links to enhance Your security:

Forgot Your password? Need to change it?

ResortsCasino.com: https://www.resortscasino.com/login/change-password/

MoheganSunCasino.com: https://www.mohegansuncasino.com/login/change-password/

Want to add a layer of security to Your online casino account? We can send You a unique 4-digit text message each time You log in. Click here to opt in:

ResortsCasino.com: https://www.resortscasino.com/login/strong-auth-change/

MoheganSunCasino.com: https://www.mohegansuncasino.com.com/login/strong-auth-change/

Don't forget to lock Your device when You're not playing. Remember, You're prohibited from letting other people access Your account. If another person does use Your account, You are responsible for their actions.

Complaints

Got concerns, suggestions, or complaints? Get in touch with us at [email protected] for the ResortsCasino.com^©  Website and [email protected] for the Mohegansuncasino.com^© Website. If You're commenting on a specific situation, please include as many details as You can.

We're always here to help, but if You feel You're not getting the help You need and You’ve exhausted all reasonable means to resolve the complaint with us, You may fill out a NJ Division of Gaming Internet Dispute Form.

Terms & Conditions

All capitalized terms contained herein shall have the same meaning ascribed to those terms in the End User License Agreement (“EULA”) which appears on the Terms and Conditions tab of the Websites.  In the event of a conflict between information contained in this Player Protection page and the EULA, the terms and conditions of the EULA shall prevail.

Account & Game History

Feel free to obtain Your account and game history any time!  Log in and go to Your account page for details.

Underage Gambling

Underage gambling is a criminal offense. Facilitating someone under the age of 21 to gamble is also against the law. If caught, You'll be prohibited from gambling online.

Federal Prohibitions / Restrictions

• There are several Federal prohibitions and restrictions regarding Internet gaming which include, but are not limited to, 18 U.S.C. §§ 1084 et seq. (the “Wire Act”) and 31 U.S.C. §§ 3163 through 3167 (the “Unlawful Internet Gaming Enforcement Act”).

• It is a Federal offense for persons physically located outside of New Jersey to engage in Internet wagering through a New Jersey casino or New Jersey Internet gaming website.